Shipping policy

Delivery around Dubbo is available, you must select delivery option upon check out. Delivery will not be offered to any postal address that is not within 10km from Dubbos CBD (location marked at Central CBD Dubbo). If you select an address that is not within this range or town, your order will not be delivered and you will be notified of store pick up only. 

The Harvest delivery service is a drop off service only. We are not a courier. We hold the right to drop the order off at the time frame selected. The purchaser does not hold the right to request drop off times, and The Harvest reserves the right to decline these offers. If no one is present at the time of delivery, the order will be taken back to the store for you to pick up during business hours (64 Palmer Street Dubbo NSW) . We will not leave the order at your door.

Please note if you change your entered address on delivery there will be a $15 Change of Address surchage. This is due to our delivery route system being set once you place an order, we then have to hire additional staff to change the system on your behalf. 

Third Party Payments: Please note if you use a third party payment and the address is registered to an old address we most likely will deliver here. Whichever address your payment method is linked with is usually the delivery address. If we deliver to the address and it is wrong we hold no responsibility of the product this is up to the purchaser. We will not go to the address and re-deliver it. You will not  receive a refund or any credit or compensation. This situation is to be at the purchasers fault and we will not be held liable.